RoKr Auto, LLC
Mon–Fri • 8:00 AM – 5:00 PM
(512) 649-2121
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Privacy Policy

Your privacy matters. Learn how we collect, use, and protect your data.

At RoKr Auto, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, phone number, email address
  • Vehicle Information: Make, model, year, VIN, service history
  • Appointment Information: Scheduling preferences, service requests
  • Payment Information: Processed securely through our payment processor

How We Use Your Information

We use your information to:

  • Provide and improve our automotive services
  • Schedule and confirm appointments
  • Communicate about your vehicle's service needs
  • Process payments and maintain service records
  • Send service reminders and promotional offers (with your consent)
  • Comply with legal and regulatory requirements

Cookies, Analytics & Advertising

This website uses cookies and similar technologies to understand how visitors find and use the site, and to measure whether our advertising is working. We do not use them to identify you personally, and we do not sell this information.

  • Website analytics. We use Google Analytics to see which pages are visited and how visitors arrive, which tells us things like which services people look at most.
  • Advertising measurement. We use Google Ads and OpenAI (ChatGPT) advertising tools to measure whether people who click our ads go on to contact us. This is how we judge whether advertising is worth continuing.
  • Phone tap measurement. When you tap a phone link on this site, we record that a tap happened so we can tell whether our advertising is bringing in calls. We do not record phone numbers, call audio, or call length, and the number shown on this site is always our real shop number.
  • Online scheduling. Our appointment scheduler is provided by AutoOps. Information you enter while booking goes to AutoOps as well as to us.
  • Site performance. We use Vercel Speed Insights to monitor how quickly pages load.
  • Maps. Our contact page includes an embedded Google map, which loads content from Google.

Your choices

You can block or delete cookies in your browser settings, adjust Google's ad personalization at myadcenter.google.com, or install Google's Analytics opt-out browser add-on. This website works normally without these, though online scheduling requires AutoOps in order to function.

Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers who assist in our operations (e.g., payment processors, and AutoOps for appointment scheduling)
  • Analytics and advertising providers as described above (Google, OpenAI) and our website host (Vercel)
  • Legal authorities when required by law
  • Parts suppliers and manufacturers as needed for warranty claims

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Opt-out of marketing communications
  • Request deletion of your information (subject to legal retention requirements)

Contact Us

For questions about this privacy policy or to exercise your rights, contact us:

Last updated: October 2026