Privacy Policy
Your privacy matters. Learn how we collect, use, and protect your data.
At RoKr Auto, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address
- Vehicle Information: Make, model, year, VIN, service history
- Appointment Information: Scheduling preferences, service requests
- Payment Information: Processed securely through our payment processor
How We Use Your Information
We use your information to:
- Provide and improve our automotive services
- Schedule and confirm appointments
- Communicate about your vehicle's service needs
- Process payments and maintain service records
- Send service reminders and promotional offers (with your consent)
- Comply with legal and regulatory requirements
Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in our operations (e.g., payment processors, scheduling systems)
- Legal authorities when required by law
- Parts suppliers and manufacturers as needed for warranty claims
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Opt-out of marketing communications
- Request deletion of your information (subject to legal retention requirements)
Contact Us
For questions about this privacy policy or to exercise your rights, contact us:
- Phone: (512) 649-2121
- Email: service@rokrauto.com
- Address: 13170 Pond Springs Rd Ste D, Austin, TX 78729
Last updated: October 2025