# RoKr Auto — Trusted Auto Repair in Northwest Austin, TX

> RoKr Auto is a family-owned auto repair shop at 13170 Pond Springs Rd Ste D, Austin, TX 78729, continuing the repair legacy at this Pond Springs Rd location since 1985 (formerly Pond Springs Automotive, then OTS Auto Repair, now RoKr Auto). We provide honest diagnostics, ASE-certified repairs, and a 3-year/36,000-mile nationwide warranty on all work. We service all makes and models including domestic, import, and European vehicles, hybrids, and EVs.

## Quick Facts

- **Location:** 13170 Pond Springs Rd Ste D, Austin, TX 78729 (Northwest Austin)
- **Phone:** (512) 649-2121
- **Hours:** Monday–Friday, 8:00 AM – 5:00 PM (closed weekends and major holidays)
- **Service area:** Northwest Austin, Cedar Park, Round Rock, Jollyville, Pond Springs (Travis & Williamson Counties)
- **Owner:** Robert Watson, ASE Master Technician
- **Rating:** 4.9/5 stars across 208+ reviews (Google, Yelp, BBB, Carfax)
- **Warranty:** 3-year / 36,000-mile nationwide warranty on all repairs
- **Certifications:** ASE-certified technicians, BBB A+ rated, Carfax verified service provider
- **Formerly:** Pond Springs Automotive, OTS Auto Repair (same location since 1985)

## Services We Offer

### [Oil Change & Fluid Service](https://www.rokrauto.com/services/oil-change)
Regular oil changes using manufacturer-specified synthetic or conventional oil. Every service includes a complimentary multi-point inspection (fluids, belts, hoses, tires, battery, brakes). Most oil changes completed in 30–45 minutes.

### [Brake Repair & Service](https://www.rokrauto.com/services/brake-repair)
Complete brake system service: pad replacement, rotor resurfacing or replacement, caliper service, brake fluid flush, and ABS diagnostics. We inspect the full system and only recommend what's needed.

### [Check Engine Light & Diagnostics](https://www.rokrauto.com/services/check-engine-diagnostics)
Factory-level diagnostic scanners reading manufacturer-specific codes and live data. We identify root causes—not just symptoms. Covers engine, transmission, ABS, airbag, HVAC, and hybrid systems.

### [A/C Repair & Air Conditioning](https://www.rokrauto.com/services/air-conditioning)
Full AC system service: leak detection, refrigerant recharge, compressor replacement, condenser/evaporator service. Critical for Austin's 100°F+ summers. Spring AC checks recommended annually.

### [Engine Performance & Repair](https://www.rokrauto.com/services/engine-performance)
From timing belt replacement to overheating diagnosis, misfires, oil leaks, and complete engine rebuilds. 25+ years of experience solving complex engine problems other shops can't figure out.

### [Transmission Service & Rebuilds](https://www.rokrauto.com/services/transmission-service)
Fluid exchange, solenoid replacement, valve body repair, torque converter service, and complete rebuilds. We service automatic, manual, CVT, and dual-clutch transmissions. Honest diagnosis—we never sell a rebuild when maintenance will fix it.

### [Hybrid & EV Service](https://www.rokrauto.com/services/hybrid-ev)
Specialized service for hybrid and electric vehicles including battery health testing, high-voltage system diagnostics, regenerative braking service, and thermal management. Certified for Toyota, Honda, Ford, Chevrolet, Nissan hybrids and EVs.

### [Suspension & Steering](https://www.rokrauto.com/services/suspension-steering)
Shocks, struts, ball joints, tie rods, control arms, wheel bearings, and computerized four-wheel alignment. Addresses ride quality, handling, uneven tire wear, and steering concerns.

### [Battery, Charging & Electrical](https://www.rokrauto.com/services/battery-charging)
Battery testing and replacement, alternator and starter diagnosis, parasitic draw testing, wiring repair, and complex electrical troubleshooting. We solve intermittent electrical problems other shops give up on.

### [Fleet Maintenance](https://www.rokrauto.com/services/fleet)
Priority scheduling, detailed maintenance records, and streamlined billing for businesses with commercial vehicles. No minimum fleet size. We service work vans, trucks, delivery vehicles, and company cars.

### [Pre-Purchase Vehicle Inspection](https://www.rokrauto.com/services/pre-purchase-inspection)
Comprehensive 150-point inspection before you buy a used vehicle. Includes road test, computer scan, and written report categorizing findings by urgency. Protects buyers from hidden problems.

### [All Services Overview](https://www.rokrauto.com/services)
Complete list of all auto repair and maintenance services with links to detail pages.

## Brands We Service

We service all makes and models. Dedicated pages with brand-specific expertise:

- [Toyota](https://www.rokrauto.com/services/brands/toyota) — Camry, Corolla, RAV4, Prius, Tundra, 4Runner, Highlander
- [Honda](https://www.rokrauto.com/services/brands/honda) — Civic, Accord, CR-V, Pilot, Odyssey, HR-V
- [Ford](https://www.rokrauto.com/services/brands/ford) — F-150, Mustang, Explorer, Escape, Bronco, Edge
- [Chevrolet](https://www.rokrauto.com/services/brands/chevrolet) — Silverado, Equinox, Malibu, Tahoe, Camaro, Traverse
- [Nissan](https://www.rokrauto.com/services/brands/nissan) — Altima, Rogue, Sentra, Pathfinder, Frontier, Leaf
- [Subaru](https://www.rokrauto.com/services/brands/subaru) — Outback, Forester, Crosstrek, Impreza, WRX, Ascent
- [Hyundai](https://www.rokrauto.com/services/brands/hyundai) — Tucson, Santa Fe, Elantra, Sonata, Palisade
- [Kia](https://www.rokrauto.com/services/brands/kia) — Sportage, Sorento, Forte, K5, Telluride
- [Mazda](https://www.rokrauto.com/services/brands/mazda) — CX-5, Mazda3, CX-30, CX-9, MX-5 Miata
- [Volkswagen](https://www.rokrauto.com/services/brands/volkswagen) — Tiguan, Jetta, Atlas, Golf, Passat
- [BMW](https://www.rokrauto.com/services/brands/bmw) — 3 Series, X3, X5, 5 Series, X1
- [Mercedes-Benz](https://www.rokrauto.com/services/brands/mercedes) — C-Class, E-Class, GLC, GLE, S-Class
- [Audi](https://www.rokrauto.com/services/brands/audi) — Q5, A4, Q7, A6, Q3
- [Jeep](https://www.rokrauto.com/services/brands/jeep) — Wrangler, Grand Cherokee, Cherokee, Compass, Gladiator
- [Ram](https://www.rokrauto.com/services/brands/ram) — Ram 1500, 2500, 3500 truck service
- [All Brands Hub](https://www.rokrauto.com/services/brands)

## Service Areas

We serve drivers within 5–10 miles of our Pond Springs Rd location:

- [Northwest Austin](https://www.rokrauto.com/service-areas/northwest-austin) — Pond Springs, Jollyville, Anderson Mill, Great Hills, Balcones Woods (78729, 78750, 78759)
- [Cedar Park](https://www.rokrauto.com/service-areas/cedar-park) — Cedar Park, Leander, Avery Ranch, Brushy Creek (78613, 78641)
- [Round Rock](https://www.rokrauto.com/service-areas/round-rock) — Round Rock, Pflugerville, Wells Branch (78681, 78664, 78660)
- [Service Areas Overview](https://www.rokrauto.com/service-areas)

## About & Trust

- [About RoKr Auto](https://www.rokrauto.com/about) — Company history since 1985, mission, and commitment to honest service
- [Our Team](https://www.rokrauto.com/about/team) — Meet our ASE-certified technicians and staff
- [Warranty](https://www.rokrauto.com/warranty) — 3-year/36,000-mile nationwide warranty details and coverage
- [FAQ](https://www.rokrauto.com/faq) — Answers to common questions about services, scheduling, and warranties
- [Specials & Promotions](https://www.rokrauto.com/specials) — Current service specials and seasonal offers

## Customer Actions

- [Schedule Appointment](https://www.rokrauto.com/schedule) — Book online 24/7
- [Contact Us](https://www.rokrauto.com/contact) — Phone, address, hours, directions, and map
- [Call Now: (512) 649-2121](tel:+1-512-649-2121)

## Reviews & Ratings

- [Google Business Profile](https://www.google.com/maps?cid=14945033439444421216) — 4.9/5 stars, primary review platform
- [Yelp](https://www.yelp.com/biz/rokr-auto-austin) — Customer reviews and photos
- [BBB](https://www.bbb.org/us/tx/austin/profile/auto-repair/rokr-auto-0825-1000245415) — A+ accredited rating
- [Carfax](https://www.carfax.com/Reviews-RoKr-Auto-Austin-TX_4WUGPWDMLW) — Verified service history provider

## Community

- [Community](https://www.rokrauto.com/community) — How RoKr Auto is part of Northwest Austin through sponsorships, trusted local partnerships, and being good neighbors
- [Businesses We Trust](https://www.rokrauto.com/community/partners) — Northwest Austin small businesses RoKr Auto personally recommends: Outbound Plumbing (Jason, Master Plumber, (512) 202-8945), Bear Electric (Scott, 20+ years, authorized Generac dealer, (512) 698-2404), and A.S.R. Towing (Fred, 24/7, (737) 400-2135)
- [Sponsorships](https://www.rokrauto.com/community/sponsorships) — RoKr Auto is a Grand Champion Sponsor of the McNeil High School FFA program and is seeking a few select sponsorships at Westwood and McNeil High Schools in athletics, music, automotive technology, and the arts
- [Accessibility](https://www.rokrauto.com/accessibility) — ADA compliance and accessibility commitment